As long as you can install the equipment and obtain acceptable TV JAPAN signal from DISH Network satellite, you can subscribe to TV JAPAN. If you rent your house or live in an apartment, it is your responsibility to obtain your landlord's permission to install a dish antenna. If you own a condominium or town house, Home Owners Association (HOA) may have certain restrictions. Please check with your HOA about these restrictions.

If you would like to install TV JAPAN at a commercial establishment such as corporate offices, restaurants, lobbies or schools, the cost of TV JAPAN service is different from the residential rate. Please call DISH Network Commercial Service, 1-800-454-0843 or visit http://commercial.dishnetwork.com/?section=aboutus.

You need to upgrade the satellite dish in order to have both American programs and TV JAPAN. Please call DISH Network for more information: 1-800-333-DISH(3474) or 1-877-248-7469 .

Yes, it is possible to self-install the DISH Network system. However, antenna installation requires the precise directional installation and wiring through walls to your TV set. Unless you have the right tools and experience, we recommend the use of a DISH Network installer. If you decide to install it yourself, please refer DISH Network's website: www.dishnetwork.com/content/products/userguides_manuals/index.shtml

The Service Access Fee is basically DISH Network's cost of subscriber maintenance such as authorization, software upgrades of the receiver etc. TV JAPAN standalone subscription requires the access fee. If you subscribe to American programming package such as DISH FAMILY America's Top 100, America's Top 200, or America's 250 along with TV JAPAN, the access fee is already included in the subscription fee. In this case, you will not be charged an access fee.

It may be possible to subscribe to your local networks through DISH Network. Please contact DISH Network at 1-800-333-3474 or visit www.dishnetwork.com for more detail.

All new equipments have a 1 year parts and labor warranty. Please contact the retailer where you purchased the equipment. There is also an extended warranty, called DISH Home Protection Plan. Please call DISH Network for more information at 1-800-333-DISH (3474) or 877-248-7469.

Call DISH Network (1-800-333-DISH) to cancel the service. If you own the equipment, you may sell or give your equipment to others. The new owner of the equipment will have to go through the same procedure for ordering TV JAPAN: installation of the equipment and authorization from DISH Network through the above phone number. If you rent the equipment, you need to return the equipment to DISH Network in order to avoid the surcharges.

If you have problems with reception through DISH Network system, please consult your retailer who installed your system or DISH Network Customer Service Center at 1-800-333-DISH.